Across
- 3. Unwelcome comments about clothes is an example of which type of Sexual Harassment?
- 8. What do we call a guest who does 0-6 rating on the NPS rating scale
- 9. What is our current performing market segment
- 10. -------------------- Guest needs is the most critical in order to Exceed expectations and wow guests?
- 12. It requires for us to always be ready to put in a ---------------- effort
Down
- 1. Used PPE is discarded in a bin with this color Bin Liner
- 2. Chairperson of POSH IHCL Committee
- 4. Current training mode used by trainers to ensure safe and engaging sessions.
- 5. The customary code of polite behaviour in society or among members of a particular profession
- 6. After how much frequency should we change our masks
- 7. How can we create Guest Delight?
- 11. Suspended email is indicative that the guest has stayed with us in the last_______ days ?