Across
- 2. The amount of electric energy consumed by electrical devices in a measured amount of time; one thousand watts used for one hour.
- 4. A single unit, house, structure or complex that is billed for service
- 5. System Average Interruption Duration Index.
- 6. Legal document granting certain rights to the use of real property to one who does not own it.
- 9. System Average Interruption Frequency Index.
- 13. A person or organization doing business with CMP or a person or organization with a relationship to a customer doing business with CMP.
- 15. Any individual meter and/or meter-related equipment.
- 16. Created when another individual or department needs to review or complete additional work on an account.
- 17. Combines all of the contracts for one premise that have the same payment and credit details – usually referred to as the contract account or account number.
- 18. the customer information system used at CMP.
- 19. An electrical device used to increase or decrease an alternating current voltage to isolate the primary circuit from the secondary circuit.
- 20. Parent company of CMP, NYSEG, UI.
Down
- 1. BP designates another individual to speak or act on their behalf.
- 3. Denotes high voltage electricity sent over long distances from generating plants to substations.
- 7. __________ display in red and contain specific information the user needs to know or review about the customer.
- 8. Comprised of the physical location where the utility services are provided as well as the individual premise.
- 9. Place where transmission voltage is reduced to distribution voltages.
- 10. __________ lines carry the power through towns and neighborhoods.
- 11. Regulates CMP at the state level.
- 12. Created each time a customer's account is accessed and provides documentation of call information.
- 14. Regulates and oversees energy industries in the economic and environmental interest of the American public.