Across
- 3. listening that is engaged
- 5. feeling with
- 8. Kuehl's dog's name
- 10. two-word phrase that means your response is not empathetic
- 11. actions and next steps
Down
- 1. an essential skill not taught in most schools
- 2. give and take between two or more people
- 4. feeling for
- 6. not feeling at all
- 7. ideas and concepts
- 9. emotions and feelings