LMS Academy

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Across
  1. 3. Manual Authorization
  2. 5. Suite Room that has private patio in Chelsea 14th floor
  3. 6. Room with a King Bed or 2 Queens with 1 bathroom with shower only
  4. 10. Room with guaranteed FV with Oval Living Room
  5. 13. Command Code to get to Summarized Reservation Data
  6. 14. We ___ resort fees if guest was charged resort fees but they are MGM Gold+
  7. 15. If someone had a wifi issue, we would comp, dispute, or adjust?
  8. 19. Room with a guarantee fountain view and 200sq ft Terrace
  9. 20. Room with Pink Accents and dual shower heads.
  10. 21. Billing Code we use if room and tax covered by group and guest pays resort fees and incidentals at check in
Down
  1. 1. Marriott Tier that has a 4pm LCO and complimentary self-parking
  2. 2. Day Club/Night Club
  3. 4. A guest will ____ a charge if they were charged for Eggslut but did not eat there.
  4. 7. Seperate system used to issue keys for Back-to-back reservations(B2B
  5. 8. Billing code we use if room & Tax and resort fee covered by the group. Guest just pays incidentals.
  6. 9. Room with a Queen Murphy Bed
  7. 11. Command Code to Modify Rates.
  8. 12. IMENU Screen to see the extensions
  9. 16. What floor is the Boulevard Pool located.
  10. 17. What floor is the Boulevard Fitness Center located.
  11. 18. MGM tier coded VIP 2