Across
- 3. (9) — Most critical factor determining DMO success (stakeholder ___)
- 4. (3) — Abbreviation for the body that coordinates tourism stakeholders
- 8. (9) — Staff skill level that strongly correlates with DMO performance
- 11. (6) — Internal factor: financial resources available to a DMO
- 13. (15) — Spreading economic risk beyond tourism alone
- 14. (11) — When visitor numbers exceed carrying capacity
- 15. (12) — Political disruption caused by mismatched electoral and sustainability timelines
- 16. (9) — City-state whose tourism board moved through all 3 DMO eras
- 17. (11) — Person or group with a vested interest in tourism outcomes
- 18. (8) — Maximum visitors a destination can absorb (e.g., Dubrovnik's 4,000/day)
- 19. (10) — Instability in DMO funding tied to bed-tax swings
Down
- 1. (12) — Public visibility of decisions that reduces political manipulation
- 2. (8) — Governance model with government control only
- 4. (9) — Croatian city that capped cruise ships at 2 per day
- 5. (10) — Ability to adapt to crises like pandemics
- 6. (11) — Governance model shared between government and business
- 7. (9) — What communities prioritise over pure growth
- 9. (9) — City that cut visitors from 32M to 26M and improved outcomes
- 10. (9) — First DMO era, focused only on marketing
- 12. (10) — How power, priorities & accountability are structured in a DMO