Across
- 3. Where can you find the total payoff amount.
- 5. Where to find the Direct Payment Authorization form.
- 7. Where to put notes from customer conversations.
- 8. Who to call for a commercial or IORR loan.
- 11. Where to look to determine if a loan is Commercial or Residential.
- 12. What type of account gets opened for an insurance claim check
Down
- 1. Who to send a service event to for a new loan or refi.
- 2. What is the $100 charge placed on an account paying off
- 4. Who to call when a loan is in foreclosure.
- 6. Where do you find an escrow shortage amount
- 9. What do taxes and insurance fall under.
- 10. What is the last date to pay a mortgage payment before late charges are added.