Lodging Careers

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Across
  1. 4. Creates and implements marketing strategies to promote the hotel and attract guests.
  2. 7. Oversees all operations and staff, ensuring guest satisfaction and financial success.
  3. 10. Manages financial records, processes transactions, and oversees budgeting and financial reporting.
  4. 11. Ensures the safety and security of guests, staff, and property.
  5. 13. Delivers food and beverages to guest rooms and ensures satisfaction with service.
  6. 15. Handles guest check-ins and check-outs, manages reservations, and provides customer service.
  7. 16. Develops and implements strategies to attract business and group bookings, and manages client relationships.
  8. 17. Assists guests with parking and retrieving their vehicles.
  9. 18. Assists guests with luggage and provides information about the hotel and local area.
  10. 19. Oversees dining services, including restaurants, bars, and room service.
  11. 20. Oversees the operation of a hotel’s spa, including staff, treatments, and guest services.
Down
  1. 1. Manages booking requests, processes reservations, and handles cancellations.
  2. 2. Cleans and maintains guest rooms and common areas, ensuring cleanliness and comfort.
  3. 3. Prepares and oversees the menu offerings in the hotel's restaurant or kitchen.
  4. 5. Performs repairs and maintenance tasks to ensure the facility is in good working order.
  5. 6. Manages the guest experience, handles complaints, and ensures high levels of satisfaction.
  6. 8. Plans and organizes events, such as conferences, weddings, and banquets, within the hotel.
  7. 9. Handles recruitment, training, and employee relations within the hotel.
  8. 12. Assists guests with special requests, recommendations, and arrangements for activities and services.
  9. 14. Analyzes and optimizes room rates and occupancy levels to maximize revenue.