Across
- 2. we phrase contacting another department
- 3. a modem DSL light is flashing every 5 minutes or so
- 6. aspect of AWEB
- 8. we send out a technican
- 10. synopsis shows us if we click on retrain port
- 11. of device a client may be on and we are unable to synch
- 12. if a Pots Splitter needs to be moved
- 14. does mass ____ when we update equipment in the field
Down
- 1. we tell clients various news
- 3. tool tells us what service a client qualifies for
- 4. Function of Synopsis that shows us QoS
- 5. that can look at the path in more detial
- 7. Specalized Phone Jack
- 9. we schedule a technicain
- 13. tool that shows Complex Service Path