Do you know Lowe's?

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Across
  1. 5. a spilled chemical should go in what cage
  2. 8. how we take care of customers
  3. 9. how we show appreciation
  4. 10. a great financing option
  5. 12. how we develop
  6. 15. who's the best
  7. 16. PL/LD/DD/NP
  8. 18. a great service we offer our customers
  9. 20. MOD
  10. 21. how we give back to our communities
Down
  1. 1. CSA
  2. 2. how we ensure our shelves are stocked
  3. 3. a great way to drive sales
  4. 4. 10am to 2pm
  5. 6. The "A" in SMART
  6. 7. Lowe's Safety Review
  7. 11. who do you call for a leave of absence
  8. 12. look inside all
  9. 13. how we protect ourselves and customers
  10. 14. lost little girls code
  11. 17. Escorts should maintain a distance of
  12. 19. lost little boy is code