Across
- 4. make something special for one person's preference
- 5. a link between people
- 9. a person who belongs to the ALL Accor program
- 11. "we ensure our guests get the wonderful benefits they are entitled to - from upgrades to gifts and offers"
- 12. a qualified stay at a hotel
- 13. tier level in ALL Accor
- 14. "we know our goals, so we measure and own our progress and performance, then we celebrate our successes together!"
Down
- 1. "we empower innovation, curiosity and creativity as we find personalized ways to delight our members"
- 2. "we show our members how much their loyalty matters"
- 3. "we warmly welcome guests and discover our members"
- 6. without restrictions
- 7. Accor term for a team member who serves with care
- 8. support or commitment to ALL Accor
- 10. signing up to ALL Accor