Across
- 1. A social group's intentional infliction of physical or emotional abuse on prospective group members as a "price" for acceptance by the group
- 3. To express your feelings directly
- 4. Communicating to the other person how you feel about what was said
- 9. Indicates to the sender that a message has been heard and understood
- 10. mediation that is used to resolve disagreements in a positive way
- 11. A third party who helps in resolving a conflict
- 12. The infliction of physical, verbal, or emotional abuse on another person
- 14. Uses words to send and receive messages
Down
- 2. Uses factors other that words to send and receive messages
- 5. A form of nonverbal communication in which a person reveals inner feelings through gestures
- 6. Taking in another's words, but offering no sign of hearing or understanding the message
- 7. unwelcome sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature
- 8. To share a message with another person
- 13. The process of seeing things from another person's view
- 15. A narrow, exclusive group of people held together by common interests,views, and purposes