Across
- 3. Builds models or replication to test solutions before applying
- 5. Process Engineering Approach to dramatically improve performance by rebuilding business processes
- 11. A set of scientific techniques for determining and implementing business plans in a corporation.
- 12. FOCUSES ON PROVIDING ONGOING SUPPORT TO USERS OF IT SERVICES.
- 14. Testing Verifies if overall system functions fulfill requirements specification
- 16. Analysis Technique to determine marketing plans and crisis management policies
- 17. It is a unified body that has been constructed and incorporated into a system with the aim of accomplishing a shared objective.
- 18. in system audits, it refers to the processes, policies, and procedures put in place by an organization to safeguard its assets, ensure accuracy in financial reporting, and promote compliance with regulations.
- 19. It's a visual representation of a project schedule
- 22. entails the harmonization and effective integration of managerial assets to achieve the corporation's goals.
- 25. Businesses and products that generate profit with little investment.
- 29. Orientated Architecture Framework separating software functions into services and constructing a system
- 30. Use mathematical models to improve systems
- 32. Manager Individual who manages and oversees a project
- 33. INVOLVES HANDLING ASSETS THAT CONSTITUTE IT SERVICES.SUCH AS HARDWARE AND SOFTWARE, AND MAINTAINING THEM. TOP SHAPE TO GIVE SUPERIOR IT SERVICES.
- 37. Shows tasks as linked chains of actions
- 40. Collection in system audits, it involves gathering relevant information and evidence to assess the effectiveness, efficiency, and compliance of an organization's systems, processes, and controls.
- 41. THE PROCESS INVOLVES REVIEWING PROBLEM MANAGEMENT SOLUTIONS AND LIFE CYCLE CHANGES, EVALUATING THEM, AND DECIDING WHETHER TO PROCEED WITH RELEASE MANAGEMENT.
- 43. Refers to the final deliverables of the project, and the work scope required to produce the deliverables. The scope is defined using a “WBS (Work Breakdown Structure).”
- 44. This audit ensures that the organization operates within legal and regulatory boundaries and follows industry best practices.
- 45. A METHOD OF MANAGEMENT THAT ASSOCIATES THE OPERATION OF INFORMATION SYSTEMS WITH THE PROVISION OF IT SERVICE IN ORDER TO FACILITATE STABLE AND EFFICIENT OPERATIONS
- 47. Is a collective entity that has been assembled and integrated into a system to achieve a common purpose.
- 48. a comprehensive examination of an organization's information systems, processes, and controls to ensure they are operating effectively, securely, and in accordance with relevant standards, regulations, and best practices.
Down
- 1. Is where a third party specialist is hired to perform everything or almost everything related to development, operation, and maintenance of the information System.
- 2. To make details of object implementations invisible by putting together data and methods in object-oriented programming.
- 4. IMPLEMENTS THE CHANGES DECIDED UPON IN THE PROCESS OF CHANGEMANAGEMENT
- 6. REFERRED TO MANAGEMENT TECHNIQUES FOR MANAGING AND OPERATING A COMPANY’S REAL ESTATE, BUILDINGS, AND OTHER FACILITIES
- 7. refers to a plan outlining how an organization will leverage technology to achieve its expansion goals.
- 8. It involves activities to create structures for the manufacture and sale of products that accurately reflect the needs of customers
- 9. A development model that advances each process in sequence without backtracking
- 10. These audits assess the utilization of resources, the achievement of organizational objectives, and the identification of areas for improvement.
- 13. refers to the framework of processes, policies, and structures that an organization implements to ensure the alignment and effective use of IT with its overall business strategy.
- 15. THE POINT OF CONTACT WHERE USER INQUIRIES ARE HANDLED. OTHER NAMES FOR IT INCLUDE “HELP DESK”, “CALL CENTER”, AND “USER SUPPORT.”
- 20. IS A WIDELY RECOGNIZED FRAMEWORK FOR IT SERVICE MANAGEMENT.
- 21. Is a structured institution involved in economic endeavors, including but not limited to production, sales, and service provision, usually with the aim of generating profits.
- 23. A method for streamlining processes involved in manufacturing, construction, etc.
- 24. Organization Organizational form with multiple chains of command such as function and region
- 26. LIMITS THE DURATION OF SERVICE OUTAGES AND THE EXTERNAL IMPACT WHEN EVENTS OCCUR IN IT SERVICES, AND TAKES ACTIONS TO RESTORE REGULAR SERVICE AS SOON AS FEASIBLE AND RESOLVE THE INCIDENT.
- 27. Divided based on product, region, or market, each business division possesses its own staff department, whether partially or completely.
- 28. It acts as a messenger or intermediary that allows different software applications to communicate and exchange data with each other.
- 29. In the context of project management, a __________ refers to an individual who is variously impacted by the project or has a stake in its success or failure.
- 31. The process of formulating standards for the convenience and unanimity of work and is effective in preventing diversification and complexity.
- 32. TREATS THE CAUSES OF INCIDENTS AS “PROBLEMS” AND LOOKS FOR THE ROOT CAUSE
- 34. enable them to communicate and share information seamlessly.
- 35. in system audits, it refers to the effectiveness and economy of the audit process itself. It involves conducting audits in a timely manner, utilizing resources efficiently, and minimizing disruption to normal business operations.
- 36. A recognizable label for a product or service
- 38. refers to the practice of protecting computer systems, networks, programs, and data from unauthorized access, use, disclosure, disruption, modification, or destruction.
- 39. Refers to an indivifual who is variously impacted by the project or has a stake in its success or failure.
- 42. Promotes understanding a clear understanding of the business activities of an organization
- 46. These audits aim to verify the integrity of financial statements, assess the effectiveness of internal controls over financial reporting, and detect any instances of fraud or mismanagement.