Across
- 2. Amount of senses we have
- 4. Words, Negative Statements, Baggage, Context
- 5. Facsimile
- 6. One person gives a lecture, talk or oral report to a small or large group
- 8. Opening, middle,closing
- 9. Modern electronic communication
- 11. Noise, interruption and distractions are examples of ____ factors
- 12. In a letter this should be in capitals and underlined
- 13. All written communication should be ____
- 15. Who are you writing to?
- 16. Also known as letterhead
- 19. Once the message is received, this will take place
- 21. Newspaper, radio, tv, press release
- 24. The act or process of using words, sound, signs or behaviours to express or exchange information
- 25. Sender should sign their name above the typed name
- 27. Encl
Down
- 1. Between two people
- 3. Communication is a _____
- 5. Human brain does this to information that does not seem important
- 7. Problems with this can affect communication
- 10. Reason we communicate
- 14. The norm
- 17. When communication occurs the individual ____ each other
- 18. "Dear Sir"
- 20. Letter, calls, emails, verbal are different _____ for communication
- 21. Form of written office communication
- 22. Communication provides this for employees in an organisation
- 23. Written communication for meetings
- 26. Sending a message to the _____
