Luisa Martinez

3. transaction processing (TP) systems process data generated by daily _______ operations.
7. The three trends in the 21st century are:the rapidly increasing ___________ integration of technology for transparent access to information
9. _______management allows users to find information by entering keywords.
11. Called _____ applications provide cost-effective support for users and managers throughout the enterprise.
12. Business ______ provides work-related information support to users at all levels of a business.
14. ______technology uses high-frequency radio waves to track physical objects.
15. Businesses use ________ technologies to increase productivity, deliver quality products and services, maintain customer loyalty, and make sound decisions.
16. Today's IT companies present a combination of products, services and ________.
18. A ____ checks customer credit, posts accounts receivable, adjusts inventory levels, and updates the sales file.

1. systems ________ plans, develops, and maintains information systems.
2. Currently business information systems, all employees use office _________ systems
4. most large companies require systems that combine transaction processing, business support, knowledge management, and _______ productivity functions.
5. Information technology is the combination of hardware and________ products and services.
6. rapid growth of _______ computing and services
7. Businesses now use _____ to entice shoppers with nearby deals.
8. Currently companies are dependent on the _________ and expand their web marketing channels to provide better service.
10. and operations users require _________ support systems.
13. Information systems have 5 key components: hardware, software, data, processes and _______.
17. ________describe the business tasks and functions that users, people, and IT staff members perform to achieve specific results.