LVL 1 Intro - Correspondence

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Across
  1. 3. ___________ lines carry the power through towns and neighborhoods
  2. 6. Comprised of the physical location where the utility services are provided as well as the individual premise.
  3. 7. _________ need to be assigned with each FUA. If none are assigned the requests are not worked by the responsible department.
  4. 10. Regulates CMP at the state level.
  5. 11. The amount of electric energy consumed by electrical devices in a measured amount of time; one thousand watts used for one hour.
  6. 15. A single unit/ house/ structure or complex that is billed for service.
  7. 16. Data that is used for billing a customer for the services provided
  8. 17. Any individual meter and/or meter-related equipment.
  9. 18. A ________ is created when another individual or department needs to review or complete additional work on an account
  10. 19. ____________ is a product introduced by the United States Postal Service that helps verify addresses data down to the physical delivery point.
  11. 22. Regulates CMP at the federal level.
  12. 23. A ________ is a preapproved letter template that can be sent to customers without supervisor approval.
Down
  1. 1. Additional BP identifying information is viewable by clicking ________.
  2. 2. is a business that operates most efficiently when they are the only operator in a market
  3. 4. SmartCare will not allow a user to leave an account where they have confirmed the business partner without first creating an ________.
  4. 5. High voltage __________ lines carry the power over long distances to various parts of the state.
  5. 8. The electric line from the [last] pole to the building or structure being served – attached at weatherhead.
  6. 9. A person or organization doing business with CMP or a person or organization with a relationship to a customer doing business with CMP.
  7. 12. Electricity is measured in units of power called _________.
  8. 13. The amount of service center territories CMP has.
  9. 14. This is the most common relationship – BP designates another individual to speak or act on their behalf
  10. 20. An electrical device used to increase or decrease an alternating current voltage to isolate the primary circuit from the secondary circuit.
  11. 21. ________ display in red and contain specific information the user needs to know or review about the customer.