Lyft

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Across
  1. 3. When another driver needs to be sent out.
  2. 4. This is allowed to be added after T-leg following doctors appointment before member is picked up.
  3. 6. this is another rideshare service
  4. 8. You will need to do this if no drivers available in Central Region
  5. 11. Preferred method of communication for Lyft
  6. 12. This can impact Transportation with Lyft
  7. 13. Level of Service for Lyft
  8. 14. Note that needs to be checked everytime we onboard
Down
  1. 1. Always check these to follow Health Plan rules and requirements
  2. 2. Process used to assign members to Lyft
  3. 5. this is needed from a Supervisor before dispatching more than once.
  4. 7. This will need to be verified for address to ensure accuracy for pickup and dropoff locations
  5. 9. Age that members can ride alone
  6. 10. You will hit this button to dispatch next stop in ride sequence.