Across
- 2. Always check these to follow Health plan rules.
- 3. Who are we speaking with?
- 7. This can impact Transportation
- 9. What you can do if you have authorization from a health plan, supervisor, or protocol exception.
- 11. this can be added after an appointment or as a stand alone
- 13. This transportation provider can be easily dispatched for a return ride by clicking on a hyperlink via text message
- 14. This will need to be verified for address to ensure accuracy of pickup and dropoff location.
- 15. Our ambulatory members use this as Level of Service.
- 16. Health Insurance Portability and Accountability Act
- 17. This is when a set of appointments are happening at the same time, same place, same location.
- 19. This can be required by a Health Plan
- 20. Level of service for public transportation
- 22. Preferred method of communication with Lyft.
- 23. Special equipment that parents must provide if dependent is not able to sit in regular chair.
- 24. Where is the member going?
Down
- 1. This will need to be built as two separate trips.
- 4. You will need to call this if you are going to be out sick
- 5. Wheelchair Van, No transfer
- 6. When another driver needs to be sent out with Lyft.
- 8. Age members can ride alone with Lyft
- 10. This could be a walker, cane, crutches, or wheelchair.
- 12. Pet that is allowed to ride with member to and from appointments.
- 18. Process used to assign members to Lyft
- 21. This is another rideshare service