Across
- 2. of mouth – personal recommendation, spoken advertising
- 6. – cause, start
- 11. – very important, essential
- 12. – hopes, beliefs
- 13. – measure, count
- 14. – use, send out
- 15. – uninterested, uncaring
- 18. – income, earnings
- 19. – solution, fix
Down
- 1. up – end the call, disconnect
- 3. – relationship, trust
- 4. off – disconnect, interrupt
- 5. – prevent, act first
- 7. – get, obtain
- 8. – manage, deal with
- 9. off – cheat, overcharge
- 10. – easy to use, natural
- 16. – step in, intervene
- 17. – create, produce
- 18. – repay, return money