Macy's Procedures

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Across
  1. 4. Customer may request if over their Open to Buy amount
  2. 8. Linking the customer to Plenti
  3. 9. Where to find list of Authorized Buyers
  4. 10. Checking date of when account was open
  5. 11. Checking for any pending transactions
  6. 13. New training for when a customer is not satisfied
  7. 15. Newer procedure to change any account information
Down
  1. 1. Checking for profile token
  2. 2. Viewing account transactions
  3. 3. How to check for more than one account for a customer
  4. 5. Screen to use during a phone call to get an Ani-Match (screen pop)
  5. 6. How to request older statements not found in RPLID
  6. 7. How we add a joint account holder
  7. 12. Where to check for legacy (old)account number (when not shown on Main Window)
  8. 14. Updating account phone numbers