Managed IT

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Across
  1. 4. "A software improvement to fix issues or add features."
  2. 6. "Software that protects your computer from harmful programs."
  3. 7. "Accessing your work computer from another location."
  4. 9. "Electronic messages sent between computers."
  5. 13. "A system that connects your computers and devices."
  6. 16. "Fixing a broken computer or system."
  7. 17. "A powerful computer that manages access to resources in a network."
  8. 18. "A service that answers your IT questions and problems."
  9. 19. "A secret word or phrase to secure your accounts."
  10. 20. "A copy of your data saved for safekeeping."
Down
  1. 1. "Keeping an eye on your IT systems to ensure everything runs smoothly."
  2. 2. "Measures to protect your business from digital threats."
  3. 3. "Programs and applications that run on your computer.
  4. 5. "Information stored on your computer or in the cloud."
  5. 8. "Connected to the internet."
  6. 10. "Online storage that lets you access your files from anywhere."
  7. 11. "Help provided for technical issues."
  8. 12. "Global network that connects millions of private, public, academic, and government networks."
  9. 14. "Wireless internet connection for your devices."
  10. 15. "A digital barrier that keeps your network safe from threats."