Across
- 2. the informal organisational communication network
- 4. a guideline for decision making
- 6. converting a message into symbols
- 8. the process of comparing and correcting work
- 9. activity that organisation does well or any unique resources that it has
Down
- 1. the transfer and understanding of meaning
- 3. basic conviction about what is right and wrong
- 5. factors that increase job satisfaction and motivation
- 7. a written document that summarises business opportunity