Across
- 4. fourth step in the knowledge process that fosters continuous learning to achieve strategic goals
- 7. that defines KM as an integrated approach of creating, sharing, and applying knowledge to enhance productivity, profitability and growth
- 9. identified as users as well as generators of knowledge
- 10. initial step that finds out critical knowledge needed and reveals knowledge gaps in the organization
- 11. knowledge asset that focuses on skills and experiences, work attitude, leadership and motivation of staff
- 13. documented encoded and recorded knowledge
Down
- 1. KM enabler that accelerates knowledge process by providing various effective tools that assist in creating, storing, sharing and applying knowledge
- 2. practical, action-oriented knowledge
- 3. information put into productive use and made actionable
- 5. level of KM readiness that pertains to the systematic and widespread implementation of KM
- 6. clause in the ISO 9001:2015 QMS that covers KM
- 7. final step that translates knowledge into action
- 8. second step that addresses knowledge gaps through knowledge conversion and generation of new knowledge
- 12. third step that collects and preserves organizational knowledge