Management Quiz (General

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Across
  1. 1. benefits that a company is delivering to customers
  2. 3. Creating a unique and memorable brand identity
  3. 5. Shaping brand image in customer minds
  4. 7. Identifying ideal customers for marketing efforts
  5. 9. Communicating value to generate interest
Down
  1. 2. Dividing the market into distinct groups based on characteristics
  2. 4. Turning leads into paying customers
  3. 6. Potential customers who may be interested in your product
  4. 8. Stages customers go through before buying a product