management

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Across
  1. 2. A record of a business transaction (7)
  2. 4. Amounts past due and unpaid (7)
  3. 8. The process of tailoring products or services to different local markets around the world (13)
  4. 9. Non-paid, news-oriented presentation of a product, service or business entity in a mass media format (9)
  5. 11. One among the 'big three' auto companies of the US (4)
Down
  1. 1. Another word for debt (6)
  2. 3. Term used in business to identify the process of sub-contracting work to outside vendors. (11)
  3. 4. A paid form of Marketing Communication. (11)
  4. 5. Selling directly to the consumer (6)
  5. 6. Buying of one company by another (11)
  6. 7. Illegal copying of a product such as software or music (6)
  7. 10. An estimate of the income and expenditures for a future period of time (6)