Across
- 2. allow managers to inspire their employees by gaining their respect, setting an example and conveying their ideas; involve displaying confidence and excitement and are conveyed through the charisma of an individual
- 4. used when working with others; measure of a person's ability to operate within business organizations through social communication and interactions; involve relationships which are established from manager to employee, manager to team and manager to department
- 6. allow managers to accurately convey their thoughts, feelings, goals and objectives to employees by understanding their audience; facilitate good company morale with clear communication
- 8. presents information to higher management or to the public
- 10. states the opposite of satisfaction is not dissatisfaction but no satisfaction, and the opposite of dissatisfaction is not satisfaction but no dissatisfaction; suggests the factors leading to job satisfaction are separate from those which lead to job dissatisfaction
- 12. factors which, when adequate, may eliminate job dissatisfaction, but do not increase job satisfaction; include salary, company policies, administration, interpersonal relations, working conditions
- 13. allows a leader to keep themselves energized; inspires other employees to follow suit; being goal oriented and intrinsically motivated
Down
- 1. manipulative behavioral traits which are based on the belief the ends can justify the means
- 3. the source of control over an individual’s behavior
- 5. the ability to adjust behavior to external situational factors
- 7. identifies the five basic needs of individuals which are: physiological, safety, social, esteem, self-actualization; states once a need is satisfied it no longer creates tension and therefore does not motivate the individual
- 9. serves as a contact for an organization to the public as well as from department to department
- 11. supervises the quality of work being completed