Across
- 2. Matrix Organization
- 4. Employee Personality
- 6. Staff organization
- 9. Roles of managers
- 10. Good manager traits
- 11. negative views of X
- 12. emphasizing achievement
- 13. Total quality management
Down
- 1. External individuals
- 3. Line organization
- 5. Management styles
- 7. Internal individuals
- 8. four assumptions