March Madness week 1

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Across
  1. 5. 15. Name the third party vendor we use to ship and track our equipment deliveries
  2. 7. 7. A customer has had the FrontierTV Offer over 12 months and decides to upgrade within the first 12 months. Will their promotional rate be- removed, continue or restart?
  3. 9. 6. A customer has had the FrontierTV Offer for 6 months and decides to upgrade within the first 12 months. Will their promo? Will their promotional rate be- removed, continue or restart?
  4. 12. 12. The 3rd generation of this HDDVR allows you to record up to 16 shows at once?
  5. 13. 20. Customers should be encouraged to take this additional TV service feature, to provide the most benefits possible
Down
  1. 1. 8. What is the name of our HDDVR service that can record up to 12 shows at once?
  2. 2. 4. The quality of service (QoS) this service receives in a triple play for a VantageTV customer is given top priority, over video
  3. 3. 9. Customers setting up this TV service with a 1 year ppp DO qualify for the Amazon Prime offer?
  4. 4. 1. FrontierTV is marketed under the name in Durham, NC?
  5. 6. 17. A customer in an FTTH serviced location is having voice issues. Who places the TT? IHD, FSC, CSR?
  6. 8. 23. Which of these does not allow recording of programs on multiple TVs? Enhanced, standard premium, multi-room
  7. 10. 11. NFL network is available starting at this core TV plan and above in Durham?
  8. 11. 3. What is the maximum amount of streams allowed through VantageTV