Across
- 3. What every communicator needs to manage before a meeting
- 5. Turning tactical relationships into ___ ones
- 6. Technology that can enhance our craft
- 8. The trait that makes hospitality “unreasonable”
- 12. The purpose of every presentation
- 13. The effect communicators have on leadership
- 14. What’s “built into who we are” as communicators
- 16. What great leaders inspire us to take
Down
- 1. What communicators build to foster trust
- 2. The goal of every communicator
- 4. Predicting challenges before they arise
- 7. A meeting’s biggest obstacle if ignored
- 9. The quality that turns listening into understanding
- 10. The “bank account” we draw on in relationships
- 11. The key ingredient in storytelling
- 15. A communicator’s most powerful tool
- 16. The first step in crafting an agenda