MARCS Review

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Across
  1. 2. Icon used to pull up accounts
  2. 4. I must do what on every account I touch?
  3. 6. This calculates at 5% each month for a total of 25%
  4. 9. Handles 6000 responsibility accounts
  5. 11. When the debtor can't pay in full
  6. 12. arrangements two months or less go in this tab
  7. 13. When legal actions have been placed
Down
  1. 1. In order to speak freely on the account, we must go through a ____ process
  2. 3. this accrues every month until the balance is paid
  3. 5. Your MARCS Trainer
  4. 7. Where you would find a list of all events, calls, letters, etc
  5. 8. Meijer and Bank of America are examples of these
  6. 10. 001 status means this
  7. 12. When someone threatens themselves, a SOM employee or a state building