Across
- 4. ..................... is a company or a person that sells goods to members of the public. (8)
- 6. ..................... is a person or company that sells goods in large quantities to businesses. (10)
- 8. To ..................... means to send goods to a place. (8)
- 9. A ..................... is a large area where there are lots of shops, usually a covered area where cars cannot go. (4)
- 11. To ..................... means to give someone their money back (e.g. because they are not satisfied with what they have bought). (6)
- 12. A money-back ..................... is a promise to return the money paid for a product or service if the customer is not satisfied. (9)
Down
- 1. ..................... is something you buy cheaply or for less than the usual price.
- 2. If you buy goods in ....................., you buy large amounts of them. (4)
- 3. Your credit card ..................... are the name, number and expiry date on your credit card. (7)
- 5. ..................... is a formal word meaning buy. (8)
- 7. If the goods you require are out of ....................., they are not available. (5)
- 10. An ..................... is a request by a customer for goods or services. (5)
- 11. Always ..................... the small print before you sign a sales contract. (4)