Across
- 3. Growth by offering modified or new products
- 5. A name, term, sign, symbol, or design, or a combination of these, that identifies the products
- 7. Grower, provider, or manufacturer of goods or services
- 8. Basic needs a human requires to live
- 11. Business that purchases goods and sells them to consumers
- 12. A desire of something
- 13. the action of buying and selling goods and services.
- 17. total combined customer lifetime values of all of the company's customers
- 18. science of choosing target markets and building profitable relationships with them
- 22. A product matches a buyers expectation
- 23. differential effect that knowing the brand name has on customer response to product
Down
- 1. Human wants that are backed up by buying power
- 2. product, price, place, promotion
- 4. Growth by identifying and developing new market segments
- 6. Person who uses goods and services
- 9. Differentiating the market offering to create superior customer value.
- 10. Individuals born during the dramatic increase of births between 1946 and 1964
- 14. obtaining a desired object from someone by offering something in return
- 15. Those who have formal authority to select the supplier and arrange terms of purchase.
- 16. Born between 1965 and 1978
- 19. A statement of the organization's purpose
- 20. Business that purchases goods and sells them to consumers
- 21. Those that will use the product or service.
