Across
- 3. Ways a business tells people about a product
- 5. The look and image of a business
- 7. Finding out what customers want
- 10. How a product gets to the customer
- 11. Product, price, place, promotion
- 13. How much of the market a business controls
- 14. How people see a product compared to others
- 15. How happy buyers are with what they got
- 17. How a company keeps a good image
- 18. Info like age, gender, and income
- 19. The group a business wants to sell to
- 20. How people decide what to buy
Down
- 1. The stages a product goes through
- 2. When people keep buying the same thing
- 4. Paid ads that try to sell something
- 6. Different ways to promote a product
- 8. People’s interests and lifestyles
- 9. How a business chooses prices
- 12. Something that makes a business better
- 16. Deals like sales or coupons