Across
- 3. A system used to organize, plan, and measure HR-related data for better decision-making.
- 4. The process of analyzing and understanding customer preferences through data collection.
- 5. A competitive advantage gained by delivering a unique product or service that meets customer needs.
- 7. A method used by companies to hire employees from within the existing workforce.
- 10. The long-term commitment of a company to support and engage its customers continuously.
Down
- 1. The process of offering benefits and rewards to employees for achieving performance goals.
- 2. A strategy used to communicate a brand’s value and differentiate it from others.
- 6. A leadership style where decision-making is decentralized and employees are empowered.
- 8. A marketing method that encourages customers to share their experiences on social media.
- 9. The practice of evaluating candidates based on their fit with a company's values and culture.
