Across
- 2. costs associated with attracting new customers to a business
- 4. sales channel used to sell products through online marketplaces
- 7. sales channel that consists of traditional brick-and mortar retail stores
- 11. step in the sales process where you establish the initial connection with your prospect
- 12. step in the sales process where you highlight how your product or service can meet the needs of the customer
- 14. sales channel used to sell products or services directly to customers
- 16. step in the sales process where you complete the transaction
- 17. marketing platform that used technology to support online marketing operations
- 18. marketing platform that lets you streamline the entire marketing process
- 19. step in the sales process where you prepare to provide customers with information about company products and services
Down
- 1. costs associated with maintaining and cultivating existing customer relationships
- 3. step in the sales process where you nurture the relationship with the customer
- 5. marketing platform that is one of the economical ways to market your business
- 6. marketing platform that consists of social content creation and community management
- 8. marketing platform that uses tangible tools that let you communicate with your audience
- 9. a sales strategy where businesses encourage customers to purchase a higher-end or premium version of an item
- 10. the potential revenue generated from a customer throughout their entire lifecycle
- 13. sales channel that utilizes intermediaries to distribute and sell products or services
- 15. step in the sales process where you discover and screen potential customers
