Marketing Chapter 7

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Across
  1. 2. New markets as well as ways to improve a company's offerings in current markets; identified markets with excellent potential based on careful research.
  2. 3. The unique image of a product or service in a consumer's mind relative to similar competitive offerings.
  3. 7. The descriptive characteristics of a market such as age, gender, race, income, and educational level.
  4. 9. Exhibitions where companies associated with an industry gather to showcase their products.
  5. 10. The images consumers have of competing goods and services in the marketplace.
  6. 13. Rivalry among businesses on the basis of price and value.
  7. 15. Divides consumers into groups depending on specific values or benefits they expect or require from the use of a product or service.
  8. 16. Occurs when a business competes with other companies offering products that are not in the same product category but satisfy similar customer needs.
  9. 18. People's interests and values.
Down
  1. 1. The process of gaining competitive market information.
  2. 4. Dividing consumers into markets based on where they live.
  3. 5. Competition in a market with businesses that offer the same type of product in other countries.
  4. 6. strategy Outlines how a company will present its product or service to the consumer and how it will compete in the marketplace with other businesses offering similar products and services.
  5. 8. The total revenue that can be obtained from a market segment.
  6. 11. How frequently consumers use products and the quantity of product used.
  7. 12. Business emphasizes factors of its marketing mix other than price; deemphasizes price by developing a unique offering that meets an important customer need.
  8. 14. The process of dividing a large group of consumers into subgroups based on specific characteristics and common needs.
  9. 17. Directs a company's marketing mix at a large and heterogeneous group of consumers.