Marketing Crossword Ch.14

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Across
  1. 3. the link that connects all of the logistics functions of the supply chain.
  2. 4. An inventory control system that manage the replenishment of goods from the manufacturer to the final consumer.
  3. 5. A distribution technique that includes any kind of product or service that can be distributed electronically, whether over traditional forms such as fiber-optic cable or through satellite transmission of electronic signals.
  4. 6. A process that redefines and simplifies manufacturing by reducing inventory levels and delivering raw materials at the precise time they are need in the production line.
  5. 7. A system whereby orders are entered into the supply chain and filled.
  6. 8. An entire group of individuals who orchestrate the movement of goods, services, and information from the course to the consumer.
  7. 10. Concerned with ensuring that firms in the supply chain have the needed resources to manufacture with flexibility and to move products through a multi-stage production process.
  8. 12. Includes the group of activities that facilitate the joint development marketing of new offerings among a group of supply chain partner firms.
  9. 15. Closely related to the manufacturing flow management process and contains several characteristics that parallel the customer relationship management process.
  10. 16. A method of developing and maintaining adequate assortment of materials or products to meet a manufacture's or a customer's demand.
  11. 17. Information technology that replaces paper documents that usually accompanies business transactions, such as purchase order and invoices, with electronic transmission of needed information to reduce inventory levels, improve cash flow, streamline options, and increase the speed and accuracy of information transmission.
  12. 19. A highly integrated process, often requiring persons from multiple companies and multiple functions to come together and coordinate to create customer satisfaction at a given place and time.
  13. 20. The connected chain of all of the business entities.
  14. 21. A production method whereby products are not made until an rode is placed by the customer; products are made according to customer specifications.
  15. 22. A method of moving inventory into, within, and out of the warehouse.
  16. 23. An inventory control system that manages the replenishment of raw materials. supplies, and components from the supplier to the manufacturer.
Down
  1. 1. Allows companies to prioritize their marketing focus on different customer groups according to each group's long-term value to the company or supply chain.
  2. 2. Seeks to align supply and demand throughout the supply chain.
  3. 9. Presents multi-company, unified response system to the customer whenever it complaints,concerns, questions, or comments are voiced.
  4. 11. Bundles of interconnected activities that stretch across firms in the supply chain.
  5. 13. Enable firms to manage volume of returned product efficiently, while minimizing returned-related costs and maximizing the value of returned assets to the firm in the supply chain.
  6. 14. A management system that coordinates and integrates all of the activities performed by supply chain members into seamless process.
  7. 18. A manufacturer's or supplier's use of an independent third party to manage the logistics system, such as transportation, warehousing, or order processing.
  8. 24. the process of strategically managing the efficient flow and the storage of raw materials, in process-inventory, and finished goods from point of origin to point of consumption.