Marketing I Midterm Vocabulary

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Across
  1. 6. this way of segmenting a market includes things like having a healthy lifestyle or one's interests or values
  2. 9. this type of closing method may include delivery or financing options
  3. 10. the response sent back from a message that was sent to a receiver
  4. 11. this type of utility is having a product where customers want it
  5. 17. things that get in the way of communication
  6. 18. this type of selling of related merchandise can happen after you've closed the sale on the main item
  7. 19. desks purchased for the school are part of this market
  8. 21. the avenues through which messages are delivered
  9. 22. one of the 4 P's of marketing that sales falls under
  10. 23. this type of closing method is good when the buying signals are strong and you are able to just ask if they want to buy it
  11. 24. if a customer says "this painting will be perfect in my dining room" as if they've already bought it, it is a strong buying _____
Down
  1. 1. this type of closing method give the customer a choice between two products
  2. 2. one way to determine customer needs is to ask what the customer is interested in
  3. 3. this sales approach focuses on the product
  4. 4. it is important to do this so that you can determine needs when the customer is speaking
  5. 5. a goal to sell a certain amount in a specified period of time
  6. 7. this type of utility is increased when the customer is given advice or data or instructions on how to use the product
  7. 8. the price range you start showing customers if you don't know what price range they are interested in
  8. 12. this way of segmenting a market details how customers use the product like if they use ten times more than other people because of having a large family
  9. 13. obtaining positive agreement from the customer to buy
  10. 14. people usually speak in order to inform, entertain or to do this
  11. 15. this way of segmenting a market considers where people live including population density or climate
  12. 16. the time to research a customer's ability to pay in business to business sales is during the
  13. 20. these types of questions are used to make sure you understand what customers mean