MARKETING MANAGEMENT

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Across
  1. 2. – A group of potential buyers and sellers.
  2. 3. – Establishing a product's image in the minds of consumers.
  3. 7. – Distribution channels used to deliver products to customers.
  4. 8. – Choosing a specific group of customers to focus on.
  5. 12. – Paid communication to promote products or services.
  6. 14. – A unique identity of a product or service.
  7. 16. Activities to communicate and sell a product.
Down
  1. 1. – The process of identifying and satisfying customer needs.
  2. 4. – Dividing a market into smaller customer groups.
  3. 5. – The balance between a product’s benefits and its cost.
  4. 6. A plan designed to achieve marketing objectives.
  5. 9. – Basic requirements essential for survival or well-being.
  6. 10. – The fulfillment of customer expectations and desires.
  7. 11. The desire for a product coupled with the ability to pay for it.
  8. 13. – Goods or services offered to meet customer needs.
  9. 15. – Specific desires shaped by culture and personality.
  10. 16. – The strategy of setting a product's monetary value.