Across
- 1. The physical or virtual location where products or services are sold
- 2. The use of data and analysis to understand customer preferences and behavior
- 4. The central offering of a company, including its features, design, and packaging
- 5. The sensory aspects of a product or service that influence customer perception
- 6. Procedures and systems used to deliver products or services to customers
Down
- 1. Strategies used to increase brand awareness and drive sales
- 3. The amount customers are willing to pay for a product or service
- 5. Activities involved in recruiting, training, and managing employees
