Across
- 2. Goods buyers don’t normally think of buying, until they are promoted
- 10. The added value a brand name gives to a product beyond is functional benifit is called_____
- 14. The strategy of expanding by acquiring or merging with another company
- 16. Customer-centered, sense-and-respond philosophy often called ____ concept
- 17. The strategy of setting a low price to attract customers and gain market share
- 19. Part of holistic marketing, ensuring employees are customer-focused
- 20. meeting the needs profitable
Down
- 1. the process of analyzing data from marketing activities to measure their effectiveness
- 3. An intangible product that satisfies needs
- 4. A factor influencing buyer behaviour, includes norms and values
- 5. The rate at which new customers adopt a product innovation
- 6. Long-term focus on building customer & partner ties
- 7. the process finding useful patterns and information from large sets of data
- 8. Communication element in 4Ps of marketing strategy
- 9. Age,gender, population size are key ______ statistics and to discribe use of people
- 11. Extended marketing mix includes ________ evidence
- 12. strong goods creat ________ utility
- 13. The process of dividing markets into groups
- 15. Marketing for social welfare
- 18. The 'P' referring to delivery channels
