Across
- 2. Physical item
- 4. Process of telling people about the product and the company that sells it
- 8. Process of physically delivering goods to customers
- 9. An individual or group who buys products
- 10. Predict future sales and revenue
- 12. Like a road map guides company to avoid pit falls, lost sales etc.
- 15. Dynamic activities focusing on the customer to generate profitable exchange
Down
- 1. Product, place, price, promotion
- 3. Anything you can buy or sell
- 5. Plan of action for marketing a product; consists of decisions on the 4 p's
- 6. Helps company determine its strengths, weaknesses, opportunities, and threats
- 7. The specific group of customers whose needs a company will focus on satisfying
- 11. An action done for you
- 13. Amount of money requested or exchanged for goods
- 14. Concept, cause, image, issue or philosophy that can be marketed
