Across
- 2. having a product where customers can buy it
- 3. raising customer awareness of a product or brand
- 6. deciding how to get goods into customers hands
- 8. tangible items
- 9. an aspect of marketing that combines customer information with customer service and marketing communications
- 12. Understanding the concepts and strategies used to develop and target select audience
- 14. having a product or service available at a certain time
- 15. provides customers with the goods and services they want
Down
- 1. a business should strive to satisfy customers wants and needs
- 4. deciding how much to charge for goods and services
- 5. exchange of a product for money
- 7. Changing raw material into usable goods
- 10. promoting and selling products or services
- 11. added value in economic terms
- 13. intangible items