marketing vocab

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Across
  1. 8. Group that identified for a specific marketing program
  2. 10. Tangible items that satisfy needs and wants
  3. 13. communication with the customer
  4. 15. Process of deciding how to get goods into customers hands
  5. 17. a particular spot
  6. 18. obtaining, developing, maintaining, and improving a product in response to market oppt.
  7. 19. People who share similar needs
  8. 20. Model, brand, or size of an item
  9. 21. companies percentage total sales generated by companies that compete in that market
  10. 23. Information about the target market
  11. 26. Product or service available
  12. 27. competition pushes companies to be efficient
  13. 28. Product, place, price, and promotion
Down
  1. 1. Businesses that buy products for their own use
  2. 2. assessment that lists and analyzes the companies strength and weakness
  3. 3. Exchange of a product for money
  4. 4. Having a product where customers can buy it
  5. 5. consumers who purchase goods and services for personal use
  6. 6. Aid or promote well being
  7. 7. advertising, personal selling, sales promotion, and public relations to attract cust.
  8. 9. business should strive to satisfy customers' needs and wants
  9. 11. process of classifying people into even smaller groups
  10. 12. Strong effect or influence
  11. 13. Affects the economy and standard of living in countries around the world
  12. 14. having great customer service and keeping your customers in the loop of things
  13. 16. institutions and process for creating, communicating, delivering and exchanging offers
  14. 19. understanding the concepts and strategies to developing ways to select a certain audience
  15. 22. Intangible items that satisfy needs and wants
  16. 24. Provides customers with goods and services they want
  17. 25. Changing raw materials into usable goods