Across
- 8. Group that identified for a specific marketing program
- 10. Tangible items that satisfy needs and wants
- 13. communication with the customer
- 15. Process of deciding how to get goods into customers hands
- 17. a particular spot
- 18. obtaining, developing, maintaining, and improving a product in response to market oppt.
- 19. People who share similar needs
- 20. Model, brand, or size of an item
- 21. companies percentage total sales generated by companies that compete in that market
- 23. Information about the target market
- 26. Product or service available
- 27. competition pushes companies to be efficient
- 28. Product, place, price, and promotion
Down
- 1. Businesses that buy products for their own use
- 2. assessment that lists and analyzes the companies strength and weakness
- 3. Exchange of a product for money
- 4. Having a product where customers can buy it
- 5. consumers who purchase goods and services for personal use
- 6. Aid or promote well being
- 7. advertising, personal selling, sales promotion, and public relations to attract cust.
- 9. business should strive to satisfy customers' needs and wants
- 11. process of classifying people into even smaller groups
- 12. Strong effect or influence
- 13. Affects the economy and standard of living in countries around the world
- 14. having great customer service and keeping your customers in the loop of things
- 16. institutions and process for creating, communicating, delivering and exchanging offers
- 19. understanding the concepts and strategies to developing ways to select a certain audience
- 22. Intangible items that satisfy needs and wants
- 24. Provides customers with goods and services they want
- 25. Changing raw materials into usable goods
