Across
- 2. Type of social media marketing that uses endorsements and product mentions from influencers–individuals who have a dedicated social following and are viewed as experts within their niche
- 4. information about reactions to a product, which is used as a basis for improvement.
- 6. marketing of products that are presumed to be environmentally safe
- 8. Standalone web page that potential customers can arrive at when they click through from an email, ad, or other digital location
- 9. ongoing relationship between you and your customer, manifesting itself by how willing a customer is to engage with and repeatedly purchase from company
- 10. process of making a product or service accessible for use or consumption by a consumer
- 11. entire set of activities, which communicate the product, brand, or service to the user
- 12. Another term for consumer
- 14. platform where vendors can come together to sell their products or services to a curated customer base
- 15. website that provides an online exchange of information between people about a travel experience
Down
- 1. the amount of a commodity, product, or service available and the desire of buyers for it, considered as factors regulating its price
- 3. Marketing method that attracts customers by creating valuable content and experiences tailored to them
- 5. type of email that informs your audience of the latest news, tips, or updates about your product or company
- 7. delivering individualized content to recipients
- 13. reflection of how a customer feels about your company