Across
- 2. trade
- 3. give money
- 9. the process of actually selling product or services
- 10. 4Ps, goods
- 11. know your target market/customer
- 13. builds customer perception
- 14. 4Ps, price of products
- 15. customer loyalty
Down
- 1. product offering
- 4. a set of activities related to creating, communicating, delivering, and exchanging offerings that have value for others
- 5. utility
- 6. make customers happy
- 7. uses paid notices in different forms of media to draw public attention
- 8. 4Ps, store
- 12. 4Ps, sale