Across
- 1. It refers to items made by humans or produced by nature
- 3. The products needed by the customer group
- 7. Liked by many people
- 10. Some things need to be sold to people who have needs.
- 11. Where people buy/sell goods.
- 12. Staff need to satisfy customers' needs.
- 13. The company offers good benefits to retain employees.
- 14. The brand has built strong customer loyalty through quality service.
- 15. The process of a transaction
Down
- 2. Things one must do as part of a job or role.
- 4. Two kinds of items are exchanged with each other.
- 5. Value is the importance in the market.
- 6. People who come to consume.
- 8. A place where people work
- 9. commercial and trade activities