Across
- 1. function of marketing add value to a product
- 3. having product or service available at a certain time of the year
- 4. understanding concepts and strategies used to develop and target specific marketing strategies to a select audience
- 8. process of deciding how to get goods into customers hands
- 9. gathering information, storing it, and analyzing it
- 11. management system involves finding customers and keeping them satisfied
- 13. marketing strategy which involves dividing a broad target market
- 14. service management: obtaining, developing, maintaining and improving a product
- 15. consists of consumers who purchase goods and services for personal use
- 17. dictate how much to charge for goods and services to make a profit
- 18. provides customers with the goods and services they want
- 19. people who share similar needs and wants and who have the ability to purchase a given product
- 20. effort to inform, persuade, or remind current and potential customers about a business's products or services
- 21. includes four basic marketing strategies called the four Ps: product, place, price, and promotion
- 22. an assessment that lists and analyzes company's strengths and weaknesses
- 23. activity set of institutions and processes for creating communicating delivering and exchanging offerings
- 24. tangible items that have monetary value and satisfy your needs and wants
- 25. intangible items that have monetary value and satisfy your needs and wants
Down
- 2. group identified as for specific marketing program
- 4. the idea that a business should strive to satisfy customers while generating a profit
- 5. a particular spot
- 6. affects the economy and standard of living in countries around the world
- 7. business to business market includes all businesses that buy products for their use in their operations
- 10. lists information about the target market
- 12. strong effect or influence
- 16. ways to add value to a consumer's shopping experience
- 21. percentage of total sales volume generated by all companies that compete in a given marke
