marketing vocabulay

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Across
  1. 2. intangible items that have monetary value and satisfy your needs and wants
  2. 5. service management: obtaining, developing, maintaining and improving a product
  3. 6. gathering information, storing it, and analyzing it
  4. 9. affects the economy and standard of living in countries around the world
  5. 12. understanding concepts and strategies used to develop and target specific marketing strategies to a select audience
  6. 14. tangible items that have monetary value and satisfy your needs and wants
  7. 16. ways to add value to a consumer's shopping experience
  8. 18. marketing strategy which involves dividing a broad target market
  9. 22. provides customers with the goods and services they want
  10. 23. having product or service available at a certain time of the year
  11. 24. process of deciding how to get goods into customers hands
  12. 25. people who share similar needs and wants and who have the ability to purchase a given product
  13. 26. function of marketing add value to a product
Down
  1. 1. effort to inform, persuade, or remind current and potential customers about a business's products or services
  2. 3. the idea that a business should strive to satisfy customers while generating a profit
  3. 4. includes four basic marketing strategies called the four Ps: product, place, price, and promotion
  4. 5. a particular spot
  5. 7. strong effect or influence
  6. 8. group identified as for specific marketing program
  7. 10. management system involves finding customers and keeping them satisfied
  8. 11. lists information about the target market
  9. 13. consists of consumers who purchase goods and services for personal use
  10. 15. business to business market includes all businesses that buy products for their use in their operations
  11. 17. percentage of total sales volume generated by all companies that compete in a given marke
  12. 19. dictate how much to charge for goods and services to make a profit
  13. 20. activity set of institutions and processes for creating communicating delivering and exchanging offerings
  14. 21. an assessment that lists and analyzes company's strengths and weaknesses