marketing vocabulay

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Across
  1. 6. people who share similar needs and wants and who have the ability to purchase a given product
  2. 8. strong effect or influence
  3. 9. total sales in a product category
  4. 10. affects the economy and standard of living in countries around the world
  5. 13. marketing strategy which involves dividing a broad target market
  6. 14. understanding concepts and strategies used to develop and target specific marketing strategies to a select audience
  7. 15. service management: obtaining, developing, maintaining and improving a product
  8. 17. group identified as for specific marketing program
  9. 20. process of deciding how to get goods into customers hands
  10. 21. provides customers with the goods and services they want
  11. 24. function of marketing add value to a product
  12. 26. includes four basic marketing strategies called the four Ps: product, place, price, and promotion
  13. 27. activity set of institutions and processes for creating communicating delivering and exchanging offerings
Down
  1. 1. the idea that a business should strive to satisfy customers while generating a profit
  2. 2. consists of consumers who purchase goods and services for personal use
  3. 3. a particular spot
  4. 4. business to business market includes all businesses that buy products for their use in their operations
  5. 5. ways to add value to a consumer's shopping experience
  6. 7. having product or service available at a certain time of the year
  7. 11. management system involves finding customers and keeping them satisfied
  8. 12. an assessment that lists and analyzes company's strengths and weaknesses
  9. 16. lists information about the target market
  10. 18. tangible items that have monetary value and satisfy your needs and wants
  11. 19. gathering information, storing it, and analyzing it
  12. 22. dictate how much to charge for goods and services to make a profit
  13. 23. intangible items that have monetary value and satisfy your needs and wants
  14. 25. effort to inform, persuade, or remind current and potential customers about a business's products or services