Across
- 2. buying behavior- what customers are looking for
- 6. component of culture
- 7. products or services
- 12. to customers needs
- 14. cycle- customer relationship marking
Down
- 1. responsibility- responsibility socially
- 2. and beliefs
- 3. creative multiple info sources
- 4. provides motive
- 5. concepts- how you see yourself
- 8. companies doing what they need to do
- 9. how one sees the world
- 10. about yourself
- 11. life stages- bachelor, married, parent, etc
- 13. environment- environment externally